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Customer service:
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Return/Replacement policy:
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Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-05-20

"My experience was satisfactory. I always find something I want to buy at gordmans"


Verified Gordmans, Des Moines, IA Shopper
Verified
4/5

2018-05-10

"I can always count on Gordman's to have styles that are up to date with fair pricing."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-05-09

"Very pleased with the clothing i get for my son. And its not that clustered or overwhelming like some places."


Rep reply posted 2018-05-10
A rep from Gordmans, Des Moines, IA, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Des Moines, IA Shopper
Verified
1/5

2018-04-29

"Employees very unprofessional. Fitting room employee insisted on setting up the fitting room, but hung half of the items up in a very disorganized manner and laid the other items in a pile on the seat. Electronics were not demagnetized and set off the alarm"


Rep reply posted 2018-04-30
A rep from Gordmans, Des Moines, IA, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-04-29

"I love Gordmans always find something I love every single time I go!! Best store my daughter has almost everything from gordmans !"


Rep reply posted 2018-04-30
A rep from Gordmans, Des Moines, IA, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-04-23

"I always enjoy shopping at gordmans. I can always find something I'm looking for."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-04-19

"Very good I enjoy shopping there"


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-04-18

"I had a good shopping experience and glad I went. To Gordmans"


Verified Gordmans, Des Moines, IA Shopper
Verified
4/5

2018-04-05

"Clean and organized. Excellent value and lots of selections."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-03-30

"I love Gordman's. I almost always end up finding what I need plus more."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-03-21

"Always look forward to shopping at Gordmans. Clean & bright store with awesome clerks. Keep up the good work"


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-03-16

"I had a great shopping experience can't wait to go back."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-03-16

"You have something for everyone. It's like being on a treasure hunt. Affordable and well organized. Clothing was not laying on the floor. And clothing was placed according to sizes. Thank you."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-02-27

"The checkout associate was very helpful."


Verified Gordmans, Des Moines, IA Shopper
Verified
5/5

2018-02-11

"Employees were awesome the manager on duty was excellent with helping me do a return and getting the same discont as i did before from my previous purchase when i had first signed up for the gordmans credit card. Thanks for being patient with me and getting it figured out to get the good deal i got from the first time with applying for the credit card! Great staff!"


Rep reply posted 2018-02-12
A rep from Gordmans, Des Moines, IA, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”